Candice Glover’s “Music Speaks” iTunes Pre-Order Snafu – It’s Downloading and Charting


UPDATE: I just spoke to someone on twitter who was charged for the album. No credit yet, and the pre-order is gone from his account. The album is listed in his purchase history. Plus, the album seems to have disappeared completely from iTunes. I hope iTunes sorts this out quickly.

UPDATE: It’s 1:25 am EST, and iTunes has taken the pre-order down.  Candice charted as high as #4 before that happened.

What an eff up. Candice Glover’s debut album, Music Speaks, was set to come out today (Oct 8). It had already been pushed back from July, but was pushed back AGAIN to February 18.

Only iTunes is downloading the album TONIGHT to the computers of fans who pre-ordered it! The release date is correct on the iTunes page, but somebody forget to reconfigure the download for the new date.

And tonight–an album full of empty files is downloading to the computers and iPhones of all those who pre-ordered it.  Only “Music Speaks,” the coronation single that dropped the night of the finale, is available for download.

It’s not clear whether iTunes is charging for the album. But in any case, it’s a mess.

Candice is charting at #5 on the iTunes Top Albums chart, for a download full of empty files. How iTunes mistake will affect future sales of the album when it finally comes out in February is also unclear. I can’t imagine a positive outcome.

But, hey! Good news for Idol’s rep. She’s outpacing The Voice 3 winner,  Cassadee Pope’s,  Frame By Frame, charting now at #10!


About mj santilli 29186 Articles
Founder and editor of, home of the awesomest fan community on the net. I love cheesy singing shows of all kinds, whether reality or scripted. I adore American Idol, but also love The Voice, Glee, X Factor and more!